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Hospitality Net: Latest Industry News
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Libra OnDemand Embeds Informatica Cloud Services To Offer First Hospitality CRM Application On Force.com
Informatica Corporation (NASDAQ: INFA), the world’s number one independent provider of data integration software, today announced that Libra OnDemand, a web-based application designed to drive sales and increase revenues for the world’s premier hotel organizations, has signed an agreement with OEM Informatica Cloud Services for its comprehensive suite of hospitality specific applications. Informatica Cloud Services will be the cloud data integration solution for applications including: Customer Relationship Management (CRM), loyalty management, group sales and event management, analytics, email marketing as well as an online consumer-facing customer portal application.
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Keys to Success Hospitality Tip: Focus on engaging the “high-touch” side of our business by instilling passion in our people #1 | Blog of Dr. John Hogan CHE CHA MHS
How often have we heard the expression that “Life is a journey.”? Global authors and writers have noted that that travel is one of humankind’s most enduring symbols of freedom and ability to enjoy life. The concept of travel is inbred into the human experience, and we as hoteliers need to be proactive in how we deliver that experience to each one of our guests.
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EZYield.com Assists Nickelodeon Suites Resort
EZYield.com, the originator of automated online distribution management solutions for the worldwide hospitality industry, has helped the world-famous Nickelodeon Suites Resort save time and labor by streamlining its channel management efforts, slashing the time spent on tedious data input and simplifying precision yield analytics, and allowing more labor time to be dedicated to guest service.
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Hotel Internet Marketing by 2013... Are we on Track? | By Jitendra Jain (JJ)
I came across a piece I'd written about 17-18 months ago on the future of hotel internet marketing. The article talked about 5 broad tech trends that I thought would radically alter the way we approached digital / internet marketing for hotels back at the end of 2008. I thought it'd be fun to take a re-look at the article and see how far we've actually come in the last year or more and if those predictions still hold water... here goes:
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NBTA Global Task Force to Focus on Airline Ancillary Product Issues
The National Business Travel Association (NBTA) -- the voice of the global corporate travel community -- has assembled a task force to address issues and find solutions to the challenges airline ancillary fees present for the managed travel industry. The Airline Ancillary Product Global Task Force represents the full spectrum of the international business travel industry that touches on the processes of booking, charging, and tracking air travel expenses, including credit card issuers, global distribution systems (GDS), airlines, travel management companies (corporate travel agencies), and corporate travel buyers.
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Hilton Opens China's First And Only Luxury Airport Hotel At World's Second Busiest Airport
Hilton Hotels, the brand that invented the airport hotel concept, again sets a new standard with the opening of the first-ever luxury airport hotel in China. The grand opening of Hilton Beijing Capital Airport hotel and conference facility today highlights the two-year anniversary of Beijing Capital Airport's Terminal 3 and continues to expand the services connected to the world's second busiest passenger airport.
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A Hotel Executive on How to Get Good Service | wsj.com
Paul James, global brand leader at St. Regis Hotels and Resorts, estimates that he spends no less than 150 nights a year in hotel rooms. His experience goes well beyond his own company's brand; he often checks out the competition by staying at other hotels. Over time, Mr. James has developed a number of tricks to make sure his hotel stays are comfortable. For instance, after booking a room online, he immediately follows up with a phone call to the hotel's concierge. His aim: to request a room that will suit him.
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New York State May Increase Taxes on Hotels | nytimes.com
If New York’s state budget passes, tourists could wind up paying more for hotels booked through third parties like Liberty Travel, Globus Tours and Travelocity. The current version of the state budget now winding its way through Albany includes a 20 percent increase in hotel occupancy taxes for travel intermediaries (meaning travel agencies, tour operators and online travel companies). If the legislation passes and the third parties pass this new cost on to their customers, that would mean higher prices for visitors to New York.
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A Closer look at Hotel Data Conference Sessions
With one week remaining before the start of the 2010 Hotel Data Conference presented by Gaylord Hotels, STR reveals more in-depth looks at some of the sessions to be held during the two-day event at the Loews Vanderbilt Hotel. The Hotel Data Conference is scheduled for August 4-5, 2010.
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Q2 2010 Greek Hospitality Industry Performance
This newsletter provides a snapshot of the evolution of the performance of Greek hotels, based on a sample of approximately 180 hotels & resorts in Greece. The hotel performance data is compared with data regarding international arrivals in Greece as well as international hotel data, so as to place the Greek hospitality industry in the context of Greek tourism and of the International Hospitality Industry. Finally, a topic of special importance to the hospitality industry will be presented each time.
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