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eHotelier Global Hospitality News
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Hoteliers: Time to Soar
By feature writer Alan Campbell: It has been a ride and I have had a lot of fun along the way, but now the reigns must be passed to the next generation of hoteliers - the new crop, the young and those that are restless to become the next hotel magnates. The industry is marching on to a new tune. I guess you could call it techno music.
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To Sell Experiences Not Just Rooms, Build A Hotel Value Pyramid
By feature writer Doug Kennedy: When you listen to reservations sales calls these days it is easy to recognize that most of the conversation is focused exclusively on the room or accommodation. What I hear most often is sales agents who are obtaining the caller’s dates, number of people, and number of beds needed. Instead, today’s reservations and front desk agents should be first trying to find out more about the caller’s travel plans...
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Hotel Minibars: In Need of Being Refreshed?
By Daisy Carrington: Few hotel features ignite debate quite like the minibar. For some they represent a luxurious indulgence, for others daylight robbery with high prices and poor choice.
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PKF Hotel Budget Guidance for 2014: Plan for Strong Increases in Revenues and Profits
U.S. hotels are poised for significant gains in all the major metrics in 2014. According to the recently released June 2013 edition of Hotel Horizons®, PKF Hospitality Research, LLC (PKF-HR), is projecting that U.S. hotels will enjoy a 7.7 percent increase in revenue per available room (RevPAR) in 2014, along with a 15.4 percent boost in net operating income (NOI).
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Starwood Hotels & Resorts Continues to Expand Its Lead in China
According to the UN World Travel Organization (UNWTO), China is now the world's number one tourism source market in terms of spending, surpassing Germany and the United States. In 2012, China's expenditure on travel abroad reached US$102 billion. China is now Starwood's second largest source of travelers behind only North America and in 2012 outbound Chinese travel to its hotels grew by 20%. Already the largest feeder market to Starwood hotels in Asia, China is by...
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Hotel News In Brief
Hospitality Industry News in Brief................
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Interviewing Successful Hotel Managers: Pieter Idenburg, Group CEO, ADNEC Group, Abu Dhabi
By feature writer Lily Lin, MBA, Ph.D: Pieter Idenburg is the Group CEO of the Abu Dhabi National Exhibitions Company (ADNEC) in Abu Dhabi, UAE. He is one of the most unique and exciting executives I have ever interviewed. Some people have such a brilliant minds that conventional education is simply not suitable for them. They are avid learners and thinkers but they must be allowed to learn in their own way. For example, Bill Gates dropped out of Harvard University to start a new...
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The Tools Of The Hospitality Trade
By feature writer Gordon James Gorman: No matter which Hotel & Catering “trade” you chose as a career, it’s just as expensive getting started now as it was 40 years ago.
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LE Miami Awards 2013: The Winners
The 13 June saw the first annual LE Miami Awards in Miami Beach, created to recognise the rebels pushing the boundaries of high-end travel in inventive categories ranging from Most Original Campaign to Best Renovation/Reinvention.
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Asia Hotels Go High on Tech to Lure Guests
By Ryan Huang: To remain competitive and drive productivity, hotels in Asia have been building their own apps and turning to various technologies like second-screen functions and telepresence to offer a more intuitive guest experience.
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